Starda Casino Responsible Gaming

Starda Casino is committed to promoting a safe and balanced approach to online gambling for customers in Canada. Gambling should always be viewed as entertainment, not as a way to make money, solve financial problems or recover previous losses.

Responsible gambling means making informed decisions, setting personal boundaries and keeping play within limits that are affordable. The guidance below explains the safeguards available at Starda Casino and identifies situations in which additional support may be appropriate.

Our Commitment to Responsible Gambling

Starda Casino aims to provide a clear and responsible gaming environment for adults who choose to play. We encourage customers to understand the risks associated with gambling before depositing funds and to treat every wager as an entertainment expense.

Winning is never guaranteed, and gambling outcomes are determined by chance. Past results do not predict future results, and no strategy can remove the possibility of losing. Customers should only play with money they can afford to lose without affecting essential expenses, savings, household commitments or financial security.

Our responsible gambling approach includes access to account controls, information about gambling risks and assistance for customers who feel that their play may be becoming difficult to manage. We also support the use of breaks and self-exclusion when a customer needs time away from gambling.

Recognizing Problem Gambling

Gambling may be becoming harmful when it causes distress, financial difficulty or disruption to everyday life. Recognizing warning signs early can make it easier to take action and seek suitable support.

Potential signs of problem gambling can include spending more time or money gambling than intended, chasing losses, borrowing money to play, hiding gambling activity, feeling restless when unable to gamble or repeatedly trying to stop without success. Other indicators may include neglecting work, family or social responsibilities, using gambling to cope with anxiety or low mood, and experiencing conflict because of gambling.

A single sign does not provide a diagnosis, but it should not be ignored if it causes concern. Customers who notice these patterns should consider setting stronger limits, taking a break and speaking with a qualified support service or other trusted professional.

Self-Assessment and Limits

Before playing, consider whether gambling fits comfortably within your finances, routine and personal wellbeing. A simple self-assessment can help you identify whether your habits remain recreational and manageable. Ask yourself whether you play only for entertainment, remain within a pre-set budget and feel able to stop when planned.

Starda Casino encourages customers to establish limits before gambling and to use the controls available through their account. The following options can help create a structured approach:

• Deposit limits: Set a maximum amount that can be deposited during a selected period, such as a day, week or month.
• Loss limits: Decide the maximum amount you are prepared to lose and stop playing when that amount has been reached.
• Reality checks: Use reminders that show how long you have been playing and help you review your activity during a session.
• Cooling-off periods: Take a temporary break from gambling when you want time to reset your routine or reconsider your play.
• Self-exclusion: Request a longer-term restriction that prevents access to gambling for a selected period or until reactivation requirements are met, where applicable.

Limits work best when they are set before play begins. They should not be increased in response to losses or excitement. If you find it difficult to maintain a limit, stopping play and seeking assistance is an important next step.

Responsible Gaming Tools

Starda Casino provides account-based features intended to help customers monitor and manage their gambling. These tools are designed to support personal control and should be used proactively rather than only after a problem has developed.

• Deposit controls allow customers to establish a spending ceiling for a chosen time period.
• Session and activity information helps customers review deposits, wagers, wins, losses and time spent on the website.
• Reality check reminders can interrupt play and prompt customers to assess whether they wish to continue.
• Cooling-off options allow customers to pause access for a shorter period without making a permanent decision.
• Self-exclusion tools support a more complete break from gambling when temporary limits are not sufficient.
• Account restrictions can be requested when a customer wants additional protection from continued play.

Customers should review the available settings in their account and contact support if they need help understanding how a control works. A responsible gambling tool cannot guarantee that a person will not gamble elsewhere, so anyone concerned about their behaviour should also consider independent professional support.

Support and Assistance

If gambling becomes difficult to control, seek professional help as soon as possible. Speaking with a counsellor, healthcare professional or confidential gambling support service can provide practical guidance without judgment. Starda Casino support can be contacted at [email protected] for account-related assistance and information about responsible gambling controls.

The following independent Canadian resources may also be useful:

• Responsible Gambling Council (RGC) is an independent Canadian non-profit organization that provides safer gambling information and resources for finding local help.
• ConnexOntario is an Ontario service offering free and confidential support 24 hours a day, 7 days a week, at 1-866-531-2600.
• Gambling Support BC is a British Columbia service offering free and confidential support, including its 24/7 Gambling Support Line at 1-888-795-6111.

These organizations are independent external resources and are not partners, agents or services operated by Starda Casino. Provincial gambling support services may vary depending on where a player lives in Canada. Customers should use the relevant service for their province or territory and confirm current contact details directly with the organization.

Underage Gambling

Only individuals aged +18 or older may use the Starda Casino website. Underage persons must not create an account, deposit funds, place wagers or access gambling services.

Customers must provide accurate information when requested and must not allow another person to use their account. Starda Casino may apply age and identity checks where appropriate. If an adult knows or suspects that an underage person has accessed an account, the matter should be reported to support promptly so that suitable steps can be considered.

Adults are responsible for keeping their login details, payment methods and devices secure. Shared devices should be protected with passwords, user profiles or other access controls to reduce the risk of unauthorized play by children or other underage persons.

Parental Controls

Parents and guardians can take practical steps to reduce the risk of underage access. Use device-level parental controls, strong passwords and separate user accounts for children. Do not save casino login details or payment information on a device that an underage person can access.

It is also advisable to supervise internet use where appropriate, review browser and application access settings and explain that gambling websites are intended only for adults. Parental controls can reduce access risks, but no technical measure is completely effective on its own. Adults should combine device safeguards with responsible supervision.

Tips for Staying in Control

The following habits can help keep gambling within recreational boundaries:

• Set a gambling budget before you begin and treat it as an entertainment expense.
• Never use money intended for rent, food, bills, debt payments or other essential needs.
• Set time limits and take regular breaks away from the screen.
• Do not chase losses or increase wagers in an attempt to recover money.
• Never borrow money, use credit irresponsibly or sell possessions to fund gambling.
• Avoid gambling when you are upset, tired, under the influence of alcohol or trying to escape personal difficulties.
• Keep gambling separate from financial planning and do not regard potential winnings as income.
• Review your account activity regularly and respond promptly if your spending or time increases.
• Do not let other people use your account, and do not gamble on behalf of another person.
• Take a cooling-off period or use self-exclusion if you are finding it difficult to stop.
• Discuss concerns with someone you trust and seek professional assistance when needed.

Changes to This Policy

Starda Casino may update this Responsible Gaming policy to reflect changes to website features, internal practices or the way responsible gambling information is presented. Any revised version will be made available on the website and will apply from the date it is posted, unless a different effective date is stated.

Customers should review this page periodically to remain familiar with the available safeguards and support information. Continued use of the website after an update indicates that the customer has had an opportunity to review the revised policy. If any part of this guidance raises a concern about your gambling, consider stopping play and seeking independent support.

Last updated: 9 September 2026