Starda Casino Privacy Policy

This Privacy Policy explains how Starda Casino collects, uses, stores, and protects personal information when you visit our website, create an account, use casino services, contact support, or otherwise interact with us. It is intended for customers in Canada and should be read together with our other applicable website terms and rules.

Starda Casino respects the importance of privacy and aims to handle information responsibly, transparently, and only for appropriate business and operational purposes. By using our services, you acknowledge that your information may be processed as described below. Our services are available only to individuals aged 18 or older.

Information We Collect

We collect information that is necessary to provide a secure and functional online casino experience. The type of information collected depends on how you interact with Starda Casino and which services you use.

• Account information, such as your name, date of birth, residential address, telephone number, email address, username, and account credentials.
• Identity and age verification information, including documents or details needed to confirm your identity, eligibility, or account ownership.
• Transaction information, including deposits, withdrawals, payment method details, transaction amounts, dates, and related financial records. Payment information may be handled by external payment providers rather than stored directly by Starda Casino.
• Technical information, such as your IP address, device type, operating system, browser type, language settings, time zone, and general location information.
• Usage information, including pages viewed, games accessed, session dates and times, preferences, clicks, account activity, and interactions with promotional content.
• Communications and support information, including messages, requests, complaints, feedback, and information provided when you contact our customer service team.

Some information may be collected automatically through cookies and similar technologies. You may choose not to provide certain information, but this could limit your ability to register, make transactions, verify your account, or use particular features.

How We Use Information

Starda Casino uses personal information for clearly defined operational, security, and customer service purposes. These purposes may include:

• Creating and managing your account.
• Confirming your age, identity, and eligibility to use the services.
• Processing deposits, withdrawals, bonuses, and other account-related transactions.
• Providing games, account features, customer support, and requested services.
• Maintaining accurate account records and communicating important service information.
• Detecting, investigating, and preventing fraud, unauthorized access, collusion, abuse, suspicious activity, and other misuse.
• Managing responsible gaming controls and responding to account restrictions or requests.
• Improving website performance, usability, game presentation, and customer experience.
• Measuring promotions and sending marketing communications where permitted and appropriate.
• Resolving disputes, enforcing agreements, and protecting the rights, property, and safety of Starda Casino, customers, and other parties.
• Meeting applicable business, accounting, security, and legal obligations.

Where marketing messages are sent, they will include an appropriate way to stop receiving future promotional communications. Service-related messages, such as security notices or information about account activity, may still be sent when necessary.

Cookies and Similar Technologies

Starda Casino may use cookies, pixels, local storage, tags, and related technologies to operate and improve the website. These technologies can remember preferences, maintain sessions, support account security, measure traffic, and help us understand how visitors use the platform.

Cookies may be session-based and expire when you close your browser, or persistent and remain for a defined period. Some are placed by Starda Casino, while others may be provided by service partners that support analytics, payment processing, security, or website functionality.

Most browsers allow you to control or delete cookies through their settings. Disabling certain cookies may affect login functions, preferences, security checks, or other parts of the website. Where available, Starda Casino may also provide on-site choices relating to non-essential cookies and similar technologies.

Data Sharing

Starda Casino does not treat personal information as a commodity for unrestricted sale. Information may be shared when reasonably necessary to operate the business, provide services, protect customers, or address legitimate compliance and security needs.

• Payment processors and financial service providers may receive information needed to authorize and complete transactions.
• Identity verification, fraud prevention, security, and risk management providers may process information to assess account activity and protect the platform.
• Technology, hosting, analytics, communications, customer support, and operational suppliers may access information while providing services on our behalf.
• Professional advisers, insurers, auditors, or legal representatives may receive relevant information where required for their work.
• Authorities, courts, regulators, or other parties may receive information where disclosure is required or reasonably necessary to comply with a valid obligation or protect rights and safety.
• Information may be transferred as part of a business reorganization, merger, acquisition, financing, or sale of relevant assets, subject to appropriate protections.

Service providers are expected to handle information in accordance with their role, applicable agreements, and appropriate confidentiality and security requirements. Starda Casino aims to disclose only information that is reasonably relevant to the specific purpose.

Data Security

Starda Casino uses administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. These measures may include access controls, account monitoring, encryption or secure transmission methods, staff procedures, and security testing appropriate to the information handled.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for keeping your login details confidential, using a secure device, and notifying Starda Casino promptly if you suspect that your account has been accessed without permission. We may take protective steps, including temporarily restricting access, when unusual or potentially harmful activity is detected.

Data Retention

We retain personal information for as long as it is reasonably needed for the purposes described in this policy. The retention period may depend on the nature of the information, the status of your account, transaction history, security requirements, dispute resolution needs, and applicable recordkeeping obligations.

When information is no longer required, Starda Casino may securely delete it, anonymize it, or place it beyond ordinary use. Some records may remain in restricted backups for a limited period before they are overwritten or removed through normal retention processes.

Your Rights

Depending on your circumstances and applicable rules, you may have rights relating to the personal information held by Starda Casino. These may include the ability to:

• Ask for information about how your personal information is collected and used.
• Request access to personal information associated with your account.
• Ask that inaccurate, incomplete, or outdated information be corrected.
• Object to or limit certain processing where there is a valid basis for doing so.
• Withdraw consent for processing that depends on consent, where withdrawal is available.
• Opt out of promotional communications without affecting essential service messages.
• Request deletion or restriction of information, subject to security, transaction, dispute, and other legitimate retention needs.

To protect accounts and prevent unauthorized disclosures, Starda Casino may need to verify your identity before completing a request. Some requests may be refused, limited, or delayed where permitted because of legal, security, fraud prevention, or operational considerations. If a request cannot be completed, we will aim to explain the relevant reason.

Third-Party Services

The website may include links, integrations, payment options, games, advertising features, or other services operated by third parties. Those providers may collect and process information under their own privacy notices and terms. Starda Casino is not responsible for the privacy practices of independent third-party websites or services that are outside our control.

Before submitting information through an external service, you should review its privacy information carefully. Third-party tools may use cookies, device information, transaction details, or other data according to the functions they provide. The availability of a link or integration does not necessarily mean that Starda Casino endorses every practice of that provider.

International Transfers

Some suppliers, technology systems, payment providers, or support teams used by Starda Casino may operate in countries outside Canada. As a result, personal information may be processed or stored in another jurisdiction, where privacy protections may differ from those in Canada.

When information is transferred internationally, Starda Casino aims to use reasonable contractual, technical, and organizational safeguards appropriate to the circumstances. Information may also be disclosed or accessed across borders where this is necessary to deliver services, process payments, maintain security, or meet a valid legal or operational requirement.

Policy Updates

Starda Casino may revise this Privacy Policy when our services, technology, business arrangements, or privacy practices change. The updated version will be posted on the website with a revised effective date where appropriate.

Changes will apply from the date stated in the updated policy unless a different approach is required. We encourage you to review this page periodically. If a change is material, Starda Casino may provide additional notice through the website, by email, or through another suitable communication method.

Contact Information

If you have a privacy question, want to make a request, or need clarification about how Starda Casino handles personal information, please contact our support team at [email protected].

When contacting us, include enough information for us to understand your request, but do not send unnecessary payment credentials, passwords, or other sensitive account details. We may ask for reasonable verification before discussing account-specific information or completing a privacy request.

Last updated: 9 September 2026